Delivery Information

Delivery within the UK


Standard Tracked Delivery (6-8 working days from dispatch) - £2.99 per order

Delivery is expected in 6-8 working days from the date of dispatch. Your order will be delivered by Royal Mail and your tracking number is available in the My Account section on the website. If your parcel is undelivered a card will be left for you to collect it at your local Royal Mail sortingoffice.Standard Delivery is available for UK addresses only.

Next Day Delivery - £8.99 per order

All orders are tracked, insured and have a guaranteed deliveryday.Your order will be delivered the following working day by Royal Mail. NOTE: Orders must be received by 1pm Monday - Thursday to ensure next day delivery.

Unfortunately, this service cannot be guaranteed at any other time. If you request next day delivery Friday - Sunday, on an English Bank Holiday or after 1pm it will be dispatched by next day delivery the next available working day.

You must be available at the delivery address to sign for your parcel, if you are not available to receive your parcel, a card will be left for you to collect it at your local Royal Mail sortingoffice. Standard and Next Day Deliveries are availablefor UK addresses only.

Please note that some products will not be available for next day delivery and those are stated on the individual product page. You may not be able to receive these items on the next working day even if you choose the next day delivery service. However you will receive the items on the next working day upon despatch.

CollectPlus is TEMPORALLY UNAVAILABLE – We are sorry for the inconveniences this may cause you.


CollectPlus – £ 6.99 per order

Order must be place by 1pm Monday – Thursday to ensure delivery with 4 working days

CollectPlusservicedelivers your parcel quickly and efficiently, allowing you to collect your order from over 5,500 stores across the UK. Designed with your convenience in mind, CollectPlus delivers your order to stores which are typically open 8am – 9pm, 7 days a week so that you can collect your parcel at the best time for you, without having to worry about missing a home delivery.Store opening times are shown at selection of CollectPlus at checkout.

Selecting CollectPlus

When you have finished placing your order, you will be shown a CollectPlus delivery option before the payments page.

Stores that provide CollectPlus

Local stores such as theLondis,Spar,McColls and other local News Agents and Off Licences stores will provide the CollectPlus service so that you can select which store is more suitable for you. You can select your nearest store during the checkout process. Simply select CollectPlus as your delivery method and then select your nearest collection point.

Order arrivals

When you have placed and paid for your order, your items will be processed and dispatched. We will send you an order confirmation email. You will then receive an email direct from CollectPlus when your order has been delivered to your chosen CollcetPlus store and is available for collection – please wait for the email from Collectplus before visting the store. Expect delivery within 4 working from placing your order.

Collection times

Your parcel will be delivered between Monday–Saturday during the store’s opening times. The parcel will be held by the store for 10 days before being returned to

Collecting Your Parcel

To collect your parcel from the CollectPlus delivery store, please bring your confirmation email  alongwith your collection code and any form of ID from the list below:

  •  Driving license
  •  Passport
  •  Utility bill
  •  Bank statement
  •  Credit or debit card

Someone can also collect your parcel on your behalf. They also need to have proof of ID and the collection code.


Ifyou decide that you would like to return your item, simply give us a call or send us an email and we can email a returns label which you need to attach your parcel and drop it back at your nearest CollectPlus store. There will be a charge for returns.

International Delivery

International Delivery Guide (5-30 working days from dispatch) Delivery prices and times varies by destination.

The United Kingdom Civil Aviation Authority (CAA) introduced strict regulations which affect the shipping of some products we sell on our website therefore, we are unable to send all goods via Airmail and this may result in longer delivery times. Products dispatched by Airmail are charged at a flat rate of £10.99 per order. For goods that we are unable to send via Airmail, these goods will be sent via land and some Country restrictions may apply. Please note that as a result of these constraints, not all products are available for delivery to all destinations and notification of this will be made during the checkout and payment process. Please note that these changes may also affect BFPO addresses. 

For delivery to Europe (including The Republic of Ireland), restricted products must be delivered by land and the expected delivery time for mainland Europe is 14-30 working days. As we are also restricted by box size, larger orders may be sent in multiple boxes and therefore you may incur additional shipping charges. However we will contact you prior to your order being dispatched to confirm whether this is the case. We would like to thank you for your understanding and continued custom.

For the delivery of restricted items via land, we dispatch to the following European countries at the following cost per order:

Albania   £13.99

Armenia   £8.99

Austria    £7.99

Belgium    £7.99

Bulgaria   £9.99

Croatia   £7.99

Czech Republic   £8.99

Denmark   £9.99

Estonia   £9.99

Finland   £9.99

France   £7.99

Germany   £7.99

Hungary   £7.99

Ireland   £8.99

Italy   £7.99

Latvia   £8.99

Liechtenstein   £9.99

Lithuania   £9.99

Luxembourg   £7.99

Monaco   £8.99

Netherlands   £7.99

Norway   £9.99

Poland   £7.99

Portugal   £8.99

Romania   £8.99

Slovakia   £8.99

Slovenia   £7.99

Spain   £7.99

Sweden   £7.99

Switzerland   £8.99

Additional Countries 

We also delivers non restricted items to the following countries via Airmail at a flat rate of £9.99





Bosnia and Herzegovina






New Zealand (Aotearo)

Russian Federation

San Marino


United States